5/28/2023 0 Comments Google duo not receiving calls![]() Google's "more is more" messaging strategy depends on users continuing to migrate and adopt the latest newly branded offering (even when it confusingly overlaps with an existing option they'll also continue to need). I laid it out in a broader sense back when Duo and its yet-to-launch text communication companion, Allo, were announced this spring: ![]() This is an all-too-familiar effect of Google's messy mobile messaging strategy. I don't know about you, but I can imagine getting three likely responses to that nudge: So let's be real: Outside of Android enthusiasts like us who enjoy trying new technologies and exploring Google's ever-expanding app efforts, do you honestly think most people will go out of their way to download Duo just so they can talk to you on it?įor perspective, when you try to start a Duo call with someone from your phone's contacts list who isn't yet using the app, the service prompts you to "invite" them via a pre-scripted text message: And though it does its job well, it still does basically the same thing as those other services (though without many of the additional features they offer). The app is coming into an already-overcrowded environment of cross-platform video chatting contenders - including Google's own aforementioned Hangouts app, not to mention little-known titles like Facebook Messenger, Skype, and Snapchat. We've been down this road before, remember? Back when Google launched Hangouts, many of us in the Android camp went through the oh-so-fun process of trying to convince our friends and family to install the app and use it - and if your friends and family are anything like mine, shifting their habits probably wasn't easy. A communication-centric service is useful only if your friends and family are also signed in And solvable of a hurdle as that may seem, I suspect it's gonna be a tough one for Duo to overcome. There's one caveat, though, and it's a big one: The person you're calling will also need to have the Duo app installed in order for anything to happen. On Android devices, the person on the other end can even see live video of you awkwardly staring at your screen before deciding if they want to answer - which is kinda neat, I guess. If you want to make a one-on-one video call to someone in your contacts list, it'll let you do it with reasonably high quality and without much trouble (provided that you have the person's number stored in your phone). ![]() Still, you may want to direct important calls over to a carrier phone number until Google has rolled out a full fix."Hey! You look happy and casual!" "Hey! So do you!"īy all counts, Duo works pretty well. The company has also said that iPhones seem to be affected more than Android devices.įor the time being, switching your incoming call settings on Google Voice to “Carrier number only” seems to be the only way to have at least a partial fix. Google has responded to this situation, saying that this bug is “baked into” the infrastructure of Voice, meaning it could take longer to fix. Personally, I’ve even had some numbers not work while others do, even in the same location and on the same settings! One user noted that a third of his calls work fine, a third are “one-ring events,” and the rest are missed entirely. For others, things are still left unpredictable. Switching over to the latter seems to fix the problem for some users. When this issue appears, it’s when that user has their incoming call preferences set to Wi-Fi versus using your carrier number. The only common thread with this issue seems to be Wi-Fi calling. Personally, I experienced the latter on my Galaxy Note 20 Ultra last week but attributed the problem to what appeared to be wider overall issues between Voice and that device. Sometimes the calls will quickly appear and then disappear, skip a primary device for another that’s set up, or just not ring at all. The bug’s effects vary from user to user, but the end result is the same - calls don’t come through.Īs Android Police highlighted, several threads have popped up from frustrated Google Voice users who have noticed that incoming calls aren’t properly taking calls. Noticed this past week, an issue has cropped up with incoming calls on Google Voice. An ongoing issue is causing Google Voice users to miss incoming calls. ![]() Recently, though, some users have been noticing an extremely frustrating bug. Google Voice is a handy way to have an extra phone number or access a number from multiple devices. ![]()
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